SRSO is committed to transparency, accountability, and creating a safe and respectful work environment. To ensure effective resolution of concerns, the following dedicated email addresses are available for submitting complaints:
Your satisfaction is of utmost importance to us, and to achieve that, we are constantly looking for opportunities to improve. Your complaint or query will be forwarded to the concerned department by our Complaint Management Desk Depending upon the nature of feedback, we will respond to you at the earliest possible.
employees.grievance@srso.org.pk
harassment@srso.org.pk
psea.complaint@srso.org.pk
All complaints will be treated with confidentiality and addressed promptly in accordance with SRSO’s policies and procedures.